My311Durham
Looking for information about Durham Region services and programs?
There’s only one number you need to know: 311
Durham Region has announced a new, easier way to get access to the information you need. Beginning November 24, 2022, customers can connect with Durham Region by calling 311 for convenient access to information about Regional services like waste and recycling, roads and traffic, water and sewer, and more.
311 for Regional information is available within the geographical borders of Durham Region. If you are outside those borders, you can access information by calling one local number, 905-668-7711, or toll-free at 1-800-372-1102.
Durham Region handles more than 700,000 customer calls a year, connecting callers with services offered by 28 different business units. Now, customers only need to remember one number: 311.
Visit www.durham.ca/311 to learn more.